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群体与团队管理 英文版【2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载】
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- (英)汉克·威廉姆斯(Hank Williams)著 著
- 出版社: 北京:中国人民大学出版社;普兰蒂斯霍尔出版公司
- ISBN:7300024963
- 出版时间:1997
- 标注页数:251页
- 文件大小:35MB
- 文件页数:260页
- 主题词:
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图书目录
Introduction1
The aim1
The focus2
The reader3
The reading3
The words4
My background5
Influences5
Part 1:Identity9
1 Groups and teams:What is the difference?9
What makes a team a team?10
The differences between groups and teams15
Summary20
2 Resources,roles and responsibilities21
Resources21
Roles30
ResPonsibilities32
Balancing roles and resources33
Summary37
3 Leadership39
Defining the responsibility39
Selecting strategies44
Selecting styles50
Summary54
4 Self-identity56
Feelings of accomplishment56
Recognition58
Authority61
Purpose63
Summary66
Part 2:Process66
5 Product and process71
Product v process72
The four levels of process73
Summary82
6 Managing process84
Procedure and effective meetings84
Structure and the maximization of resource98
Behaviour and effective communication106
Social dynamics and a climate of openness110
Summary116
7 Process and the individual118
Feelings of accomplishment119
Recognition121
Authority123
Purpose125
The pendulum126
Summary132
Part 3:Skills137
8 Interactive skills137
9 Groupworking skills142
Airtime143
Information154
Ideas164
Reaction178
Clarity194
Summary198
10 Process management skills200
Managing meetings200
Managing group dynamics207
Summary220
11 Influencing skills221
Persuasion styles222
Persuasion strategy228
Persuasion skills234
Summary244
Index247
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