白领丽人-文秘办公600句【2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载】

白领丽人-文秘办公600句PDF格式电子书版下载

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Part Ⅰ Introduction 介绍情况1

Unit 1 Introducing Oneself 自我介绍2

Unit 2 Introducing Others 介绍他人4

Unit 3 Introducing the Company 介绍公司6

Unit 4 Introduction to the Job 介绍工作8

Part Ⅱ Reception 接待工作8

Unit 5 Receiving a Familiar Visitor with an Appointment 接待有预约的熟人12

Unit 6 Receiving a Familiar VisitorWithout an Appointment 接待没有预约的熟人14

Unit 7 Receiving a Stranger with an Appointment 接待有预约的陌生人16

Unit 8 Receiving a Stranger Without an Appointment 接待没有预约的陌生人18

Unit 9 Receiving an Unfriendly Visitor 接待不友好的来访者20

Unit 10 Refusing a Visitor 回绝来访22

Unit 11 Offering Refreshments to Visitors 招待客人饮品24

Unit 12 Chatting with Visitors 与客人聊天26

PartⅢ Appointments 预约26

Unit 13 Consulting the Boss for Appointments 商榷会晤事宜30

Unit 14 Making and Confirming Appointments 安排和确认约会32

Unit 15 Changing an Appointment 更改约会34

Unit 16 Canceling an Appointment 取消约会36

Part Ⅳ Reservations 预订36

Unit 17 Reserving Air Tickets 预订飞机票40

Unit 18 Booking Hotel Rooms 预订房间42

Unit 19 Booking Theater Tickets and Restaurant Tables 预订戏票和餐席44

Unit 20 Changing and Canceling Reservations 改动和取消预订46

Part Ⅴ Handling Phone Calls 处理来电46

Unit 21 Receiving Phone Calls 接电话50

Unit 22 Making Phone Calls 打电话52

Unit 23 When the Person isUnavailable 受话人不在时54

Unit 24 Taking a Message 记录留言56

Unit 25 Putting the Caller on Hold 让来电方等待58

Unit 26 Transferring a Call 转接电话60

Part Ⅵ Meeti ngs and Confe rences 会议60

Unit 27 Notifying the Meeting 通知会议64

Unit 28 Preparing for the Meeting 会议准备66

Unit 29 During the Meeting 会议期间68

Unit 30 After the Meeting 会后事务70

Part Ⅶ Busi ness Negotiations 商业会谈70

Unit 31 Negotiating the Price 商谈价格（购入）74

Unit 32 Negotiating the Price 商谈价格（出售）76

Unit 33 Negotiating the Payment 商谈付款方式78

Unit 34 Negotiating the Packing 商谈包装80

Unit 35 Negotiating Delivery 商谈交货方式82

Unit 36 Making a Contract 签订合约84

Part Ⅷ Communication 沟通84

Unit 37 Soliciting Opinions 征求意见88

Unit 38 Expressing Opinions 表达观点90

Unit 39 Asking for Advice 询问建议92

Unit 40 Giving Advice 提供建议94

Unit 41 Complaining 处理抱怨96

Unit 42 Accepting or Denying Responsibilities 承担或推诿责任98

Unit 43 Apologizing 表示道歉100

Part Ⅸ Office Routines 办公室事务102

Unit 44 Expressing Thanks 致谢102

Unit 45 Making Arrangements 安排工作和活动106

Unit 46 Arranging Business Trips 安排商业旅行108

Unit 47 File Management档案管理110

Unit 48 Handling Mail 处理来往信件112

Unit 49 Inviting Guests 邀请客人114

Unit 50 Entertaining Guests 款待客人116

Unit 51 Giving Gifts 赠送礼物118

Unit 52 Acting as an Interviewer 参与招聘工作120

Unit 53 Evaluation for Job Applicants 评估求职者122

Unit 54 Notifying the Job Applicant 通知应聘者招聘结果124

Part Ⅹ Talking About Companies 谈论公司124

Unit 55 Company Policies 人事方针128

Unit 56 Advertising 广告130

Unit 57 Marketing Research 市场调研132

Unit 58 Marketing 营销134

Unit 59 Company Competition 公司竞争136

Unit 60 Company Bonus 公司奖金138