轻松成为交际高手 中英文本【2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载】

轻松成为交际高手 中英文本PDF格式电子书版下载

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1. the process of communication2

1．交际的过程3

what is communication?4

how people understand4

人的理解方式5

什么是交际？5

about this book6

managing information6

信息管理7

关于本书7

ideas: the currency of communication10

观点：交际的媒介物11

conversation: the heart of communication12

交谈：交际的核心13

2. how conversations work14

what is a conversation?14

什么是交谈？15

2．交谈的运行原理15

why conversations go wrong18

为什么交谈会出现故障？19

putting conversations in context20

把交谈置于具体语境21

working out the relationship24

确定双方关系25

setting a structure32

建立一个框架33

managing behaviour38

管理交谈行为39

3. seven ways to improve your conversations44

3．改善交谈的七条途径45

clarify your objective46

阐明目的47

structure your thinking48

建立思维框架49

manage your time62

安排时间63

find common ground66

寻求共同点67

move beyond argument68

摆脱争论69

summarise often76

经常地概括77

use visuals78

视觉效果79

4. the skills of enquiry86

4．询问的技巧87

paying attention88

集中注意力89

treating the speaker as an equal96

平等地对待讲话人97

cultivating eate98

创造宽松的环境99

encouraging100

鼓励101

asking quality questions102

提有价值的问题103

rationing inrormation108

节制信息109

5. the skills of persuasion112

character, logic and passion112

气质、逻辑和激情113

5．劝说的技巧113

what s the big idea?118

有什么高见？119

arranging your ideas128

整理观点129

expressing your ideas134

表露我的观点135

remembering your ideas138

记住你的观点139

delivering effectively140

有效地表达141

when is an interview not an interview?146

6. interviews: holding a formal conversation146

6．会谈：正式交谈147

会谈的含义147

preparing for the interview148

会谈准备工作149

structuring the interview152

设定会谈框架153

types of interview154

会谈的类型155

7.making a presentation190

7．演示报告191

putting yourself on show194

展示自己195

preparing for the presentation196

演示报告的准备工作197

managing the material198

驾驭材料199

controlling the audience224

掌握听众225

looking after yourself228

自我调节229

answering questions230

回答问题231

8. putting it in writing234

8．写在纸面上235

making reading easier236

writing for results236

作文以致用237

要便于阅读237

writing step by step238

写作步骤239

designing the document240

设计文稿241

writing a first draft270

打第一遍草稿271

editing the draft274

文稿编辑275

appendix: where to go from here290

附录：其他建议阅读书目291